Shipping Policy

At Alex Delfin, we are committed to delivering an exceptional experience to all our customers around the globe. Our goal is to ensure that your favorite products reach you no matter where you are, with a few exceptions.

Global Shipping

  • We are pleased to offer worldwide shipping to our valued customers.
  • Our shipping network covers a wide range of international destinations, ensuring that our unique products are accessible to you wherever you may be.

Exception - Brazil

  • Please note that currently, we are unable to ship to Brazil. This exclusion is due to specific shipping regulations and constraints that we face in this region.
  • We are continuously working to expand our shipping capabilities and hope to serve our customers in Brazil in the future.

Shipping Process

  • Upon placing your order, you will receive a confirmation email with your order details.
  • Orders are typically processed within 3-5 business days inside the USA.
  • Once your order is dispatched, you will receive a shipping confirmation email with tracking information.

Delivery Times - Outside USA

  • Delivery times vary depending on your location and the shipping option selected.
  • Estimated delivery times will be provided at checkout.
  • Please note that delivery times are estimates and may be subject to delays due to customs clearance or other factors.

Customs and Duties

  • For international shipping, your order may be subject to import duties and taxes, which are levied once your package reaches your country.
  • Alex Delfin is not responsible for any customs and duties charged upon delivery.
  • We recommend that you check with your local customs office for more information regarding import taxes and duties that may apply to your online order.

Questions and Support

  • If you have any questions about your order or our shipping policy, please feel free to contact us here.

Thank you for choosing Alex Delfin. We are excited to be a part of your world, wherever you may be.